Microsoft Dynamics 365 Marketing Additional Application (CSP) 1 Month Subscription

Dynamics 365 Marketing  

Dynamics 365 Customer Insights - Journeys isn't just for marketers anymore. With AI and natural language input assistance, business users can build trigger-based journeys that reach customers across multiple touch-points, growing relationships from prospects, through sales and support. Customer Insights - Journeys enables organizations to:

Engage customers in real time: With trigger-based customer journeys using email, text message, or push notification channels, organizations can trigger customer journeys in real time, pick the right channel for each individual, and react to customer-led actions in the moments that matter.

Win customers and earn loyalty faster: Working across all customer touchpoints, real-time customer journeys are truly an end-to-end experience.

Personalize customer experiences with AI: Turn insights into relevant action with AI-driven recommendations for content, channels, and analytics.

Customer Insights - Data segment and profile integration allows organizations to seamlessly leverage the deep customer understanding in Customer Insights - Data.

Grow with a unified, adaptable platform: Easily customize and connect with tools you already use.

Efficiently manage compliance requirements and accessibility guidelines.

 Know your customers: Unify and enrich marketing, sales, and service data to form a clear picture of your customers—and foresee future opportunities in real time with AI.

Engage on their terms: Orchestrate customer journeys and deliver contextually relevant content to your customers in real time.

Boost your productivity: Streamline work with Copilot in Dynamics 365 Customer Insights and convert simple language prompts into new queries, insights, and content.